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Thread: Not receiving password reset emails

  1. #1
    Registered User
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    Not receiving password reset emails

    It says my password is incorrect and when I try the reset password option I don't receive any emails. I've tried dozens of times.

    I tried creating a new account but didn't receive an activation email either.

    Managed to login via the tapatalk app but I can't login anywhere else.

    Can someone reset my password for me please?


    Sent from my iPhone using Tapatalk

  2. #2
    Didn't urchin have problems with this just before the upgrade happened? Is it possible that in going back to an older version of the forum, we've gone back to a version where the problem with the emails hasn't been fixed yet?
    Mummy to two girlies aged 6 and 7




  3. #3
    I was trying this over the last week and was getting nothing. I've inly managed to get into my account after finding my old iPhone, charging it and going into the safari "saved passwords" and trying the ones I had in there.

    So yeah, password reset defo not working xx
    Mama to a beautiful girl
    Suprise BFP before IVF
    Pregnancy loss March 2011
    Pregnancy loss May 2016

    PCOS Fighter

    My Old Diary


  4. #4
    Registered User
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    Oh that's not good. It's a pain only being able to access via my phone.

    I tried every password I had and nothing worked so I've given up.

    Is there any admin that can manually reset passwords?


    Sent from my iPhone using Tapatalk

  5. #5
    I think it's Urchin but I don't think she's active alot? I've sent a pm but she's not replied and that was days ago. x
    Mama to a beautiful girl
    Suprise BFP before IVF
    Pregnancy loss March 2011
    Pregnancy loss May 2016

    PCOS Fighter

    My Old Diary


  6. #6
    It's likely because she's not getting emails, this is what happened last time. Maybe someone can ask her on facebook if they are friends?
    Mummy to two girlies aged 6 and 7




  7. #7
    Administrator Urchin's Avatar
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    sorry I'm here now

    can you let me know what email provider you use? This has been an ongoing problem on and off for a while but I don;t know what's causing it

  8. #8
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    I'm using gmail. Thanks urchin


    Sent from my iPhone using Tapatalk

  9. #9
    Administrator Urchin's Avatar
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    My host has had a mess around with the settings last night, which meant I finally got the email telling me a new thread had been made in this section (cos I'm subscribed to it)

    Can you try again?

  10. #10
    Have you got my pm urchin? x
    Mama to a beautiful girl
    Suprise BFP before IVF
    Pregnancy loss March 2011
    Pregnancy loss May 2016

    PCOS Fighter

    My Old Diary


  11. #11
    Registered User
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    Quote Originally Posted by Urchin View Post
    My host has had a mess around with the settings last night, which meant I finally got the email telling me a new thread had been made in this section (cos I'm subscribed to it)

    Can you try again?
    Thank you Urchin, that worked. You're a star!

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